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maverickinhio's avatar
5 years ago
Solved

Not getting EA access perks even though have Xbox Gamepass Ultimate

I did have both Xbox game pass ultimate and EA play subscription and both were fine but since they merged I’m missing out on EA play additional content for FIFA 21, is there an issue or do Xbox Ultim...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @maverickinhio 

    Hmm, I see. When you have the chance I'd recommend getting in touch with the EA Help team so they can bring up your account and take a look. Unfortunately we don't have the ability to look into missing content here on Answers HQ. 

    For more information on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer. 

    /Kent

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