Not receive Battlefield 2042 EA Play preseason reward
I own BF 2042 on Steam and bound my EA account with XGP on 2.28, but I have not received the reward (2.27-3.26) these days. My XGP has expired today, so can I still receive the reward later?
Forum Discussion
EA_Shepard
Community Manager
Community ManagerFor EA Play rewards, make sure that your EA Play subscription is active and that you have the correct membership level for the game in question. Some games have different levels of EA Play membership that may offer different rewards.
- Check to see if the game you're playing has any specific requirements or instructions for redeeming rewards.
- Some games may require you to link your EA account, redeem codes, or perform other actions to receive rewards.
- Ensure that you are logged in to the correct account that is associated with your EA Play subscription.
- If you have multiple accounts, make sure that you are using the correct one.
If you have followed all the steps above and are still not receiving your rewards, try contacting EA support for assistance. They should be able to help you resolve any issues with your subscription and benefit rewards.
@EA_Shepard
Although my EA Play has expired with my XGP now, I am 100% sure I have access to receive the reward before the expires.
And I have already used EA support but no one gives me a reply by email.
Although my EA Play has expired with my XGP now, I am 100% sure I have access to receive the reward before the expires.
And I have already used EA support but no one gives me a reply by email.
