Payment for EA Play failed funds help
hello,
tried to get a sub to ea play with the debit card flat our failed, tried paypal, got charged then at last step when paypal returned me to ea it failed, i want to be given the 1 mon sub to ea paly.
Hi there, sorry to hear you're having trouble purchasing EA Play.
Please try the troubleshooting steps in this EA Help article for payment issues:
https://help.ea.com/en/articles/technical-issues/fix-payment-issues/
Since you mentioned that PayPal was charged but the EA Play subscription wasn't activated, I'd also recommend checking your EA Account order history to see the current status of the transaction.
If the issue continues after following the article, use the Contact us option on the EA Help site so an advisor can take a closer look at the payment and your account.
