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Ew_Damon's avatar
2 years ago
Solved

[PC] EA app Doesn't Recognize I Have Game Pass Linked

  • ANSWER:
  • have the EA app closed before doing.
  • navigate to the xbox app
  • go to settings (click your name top left corner)
  • select "extensions"
  • disable the extension for the EA App 
  • find the game you want to download on the xbox app, youll notice that the install selection has now gone away and been replaced by an option asking you to "enable extension" 
  • go ahead and enable it
  • it should then launch the EA app automatically
  • upon seeing the app open, it should now allow you to select an SSD/HDD to install your game to!

Hopefully this helps. wish EA and XBOX didnt make us jump through hoops to make this work. 


  • @Ew_Damon wrote:
    • ANSWER:
    • have the EA app closed before doing.
    • navigate to the xbox app
    • go to settings (click your name top left corner)
    • select "extensions"
    • disable the extension for the EA App 
    • find the game you want to download on the xbox app, youll notice that the install selection has now gone away and been replaced by an option asking you to "enable extension" 
    • go ahead and enable it
    • it should then launch the EA app automatically
    • upon seeing the app open, it should now allow you to select an SSD/HDD to install your game to!

    Hopefully this helps. wish EA and XBOX didnt make us jump through hoops to make this work. 


    @Ew_Damon We appreciate you listing these out for everyone. Will pass it along and see if it helps others out as well!

    Cheers!

18 Replies

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  • joackomans's avatar
    joackomans
    New Novice
    1 year ago

    same issue here, and I've done everything EA Play app 'allows' me to do, even trying to uninstall the application....but i can't, even on safe mode. 
    It has to be the worst game manager app I've come along.
    Origin was a nightmare and this one is no different...

  • Manjii's avatar
    Manjii
    Rising Newcomer
    4 months ago

    This ea play by gamepass ist just scam, dont work at all

     

  • asboyd57's avatar
    asboyd57
    Seasoned Newcomer
    1 month ago

    I am also having this issue (Still). I am wondering whether it is worth while have EA Play being part of XBOX Games Pass as it never works.

    Maybe if it was not part of Games Pass the monthly price would drop..

    Maybe someone in EA's coding department can explain why it does not work...

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi all,

    I'm going to close this thread to stop it from being necro'd.

    If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

    Thank you.

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