Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) f499bce9-7d72-4ea8-9872-b5c79ac5654e
Which client functionality are you experiencing this bug with? Player Profile
When did this happen? (dd.mm.yy hh:mm) 23.03.21 21:08
Summarize your bug When I try to change my display name through the "Edit profile" option within the EA Desktop (Beta) app, any display name I enter gives an error that the chosen display name "contains a prohibited word or character".
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to change your display name to something a human would use.
What happens when the bug occurs? An error message is shown in red text below the Display Name text field: "Display name contains a prohibited word or character." and my display name is not changed.
What do you expect to see? My display name being changed.
When I try to change my display name through the "Edit profile" option within the EA Desktop (Beta) app, any display name I enter gives an error that the chosen display name "contains a prohibited word or character". This happens if I enter my own first name "Natasha", a shortening like "Nat", or my current EA ID "natarasee". This also happens if I just type random keysmash like "klfjdgdfg". Any string I can think to enter seems to be prohibited.
If this is because display names must be unique and the chosen text is already used by another player, the error message should say something like "this display name is already in use", not that the name contains "a prohibited word or character".