Re: Can't Download SC3000, Populous: The Beginning, and Sid Meier's Alpha Centauri

Not solved for me in France after following your guidance

"We advise you to log out of the Xbox app for PC and the EA app and then log back in, clear the EA app cache, repair the EA app, or reinstall the Xbox app on your PC to see if the games are now downloadable and playable."

I have done all of this and it makes no difference, the error message is still the same

"We advise you to log out of the Xbox app for PC and the EA app and then log back in, clear the EA app cache, repair the EA app, or reinstall the Xbox app on your PC to see if the games are now downloadable and playable."

In South Africa, tried and tested this and nothing worked. It's like the games aren't available at all on the EA app at all (not in the store, screenshot attached). I remember having similar issues with the Crysis Remastered titles when they were announce for EA Play, where it shows in  Xbox Gamepass but  is completely missing from the EA app (can't find them in the store). They only appeared months later. Is there some kind of region lock to not allow access to certain titles or some other lock out , as clearly not everyone has this issue?

Still not fixed in Italy, it doesn't show in the EAPlay app. 

Sim City 3000 and Alpha Centauri are working, but not Populous the Beginning

This is clearly not acceptable, we pay for a service (PC Gamepass) for which the products are not accessible and we have no response from EA or MS other than "the problem is resolved, there is no has nothing to do with it.” I will personally contact MS and tell them that I am requesting a refund of my month of subscription because the games included are not downloadable. We'll see if MS has more success than our customers in getting EA moving...

It finally let me download the game, but when I open it, ea tells me that it needs more permissions and then tells me to try again later. I've tried running it as an admin and in compatibility mode.

This game only for pc game pass because nothing Comes up for xbox game pass 

Hi Leeuw,

I want to let you know that in my situation nothing has changed. i followed the steps you suggested but it didnt make any difference.

greetz,

Gieler

Anyway still not fixed.

This has to do with region restriction. Is not available for steam as well. At least in Italy

The problem is on your side clearly. And if its a region problem, then just let us know, then we dont have to waste our time on here.