EA_Jason
EA SPORTS FC™ Team
4 years agoRe: EA play - Xbox Gamepass issues
Hey @SimonSeterbo,
When you get to see that you need to reset your password, it could be that there's something up with the EA account.
Normally speaking a simple password reset would fix this for you, but if you don't know what the e-mail address linked to the EA account is or when the account has been deleted, then things get a little tricky.
Did you at some point delete an EA account? What did our support team say when you contacted them? Could you try logging in to origin.com using a different e-mail address or using a username?