EA_Cade
Community Manager
Community ManagerForum Discussion
11 Replies
Hi,
My PSN ID is : Mikailin
- EA_CadeHi @Mikailin626,
Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to EA Play and see the available games list? Hi,
I have used multiple different internet connections
- EA_CadeHi @Mikailin626,
Thanks. Are you using a VPN of any kind? Does your PSN region match your real world location? Hi,
No i have no VPN.
My region selected and actual location is the same.
- EA_CadeHi @Mikailin626,
Gotcha. Can you run through these steps http://bit.ly/PS4Safe_Mode please and select the option Rebuild Database and let me know if they help? Hi @EA_Cade
Rebuild completed but app is still blank
- EA_CadeHi @Mikailin626,
Thanks, at this time we'll need to get you in touch with an advisor at http://bit.ly/EA_Contact_Us to look into any possible account issues that may be blocking you. Thanks for the help, will do
- @EA_Cade There was a problem with my ea play hub the play list, is there any way to fix the problem?
- @EA_Cade hi i have tried this too and it didn’t work i’m having the same problem as @Mikailin626
