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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

EA Play is not available for Mac - How to download The Sims 4 and DLC

Since writing this guide The Sims 4 base game is now free to download in Origin but the following information is relevant if you are prompted to sign up for an EA Play subscription account at any ...
technical issues
ashleyhump's avatar
ashleyhump
6 years ago

hi- i have purchased on origin the membership to play sims 4. when i go to my library, it says i purchased the version for windows and "click here for mac".. when i click the mac one, it says its on mac platform and the tab is "my library" instead of purchase so it just takes me back and forth. any ideas? 

  • AriaMad2's avatar
    AriaMad2
    6 years ago
    @ashleyhump It appears you're using Origin Access, which is not available on Mac. Have you bought the game outright from Origin or did you get it through Origin Access?
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @ashleyhump @roddawg400

    Merged your post into this one. Please read the instructions in the opening post on page 1 on how to buy the game outright. There are also instructions on how to cancel your Origin Access subscription.
  • TerezkaM04's avatar
    TerezkaM04
    6 years ago

    I had the same problem. You should cancel your membership and pay for the game in origin. 🙂 

  • Nooraharma's avatar
    Nooraharma
    6 years ago

    SAME!!!!!!

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