EA_Shepard
Community Manager
2 years agoRe: ea play pro card reject
@ardademira7 This typically indicates that the information you are entering as for the details do not match the details of the card. This could be anything from the address to billing info linked to the payment method.
If you check the billing details and they match what you are entering, we ask that you reach out to live support with a screenshot of the error. Those errors typically have error codes that support can look up and provide more info on.