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Community Manager

Re: Game pass bought from Steam

If you bought EA Play on Steam, it wouldn't be active on the EA app. Steam and the EA app serve as two different entities, and the EA Play subscription you bought on Steam is not valid on the EA app.

To use EA Play on the EA app also, you have to purchase it there directly.

2 Replies

edym122
1 year ago
Ok then but i don t have this subscription not even on steam, i cannot play any game from EA games, except the trial ones, should i open a ticket on Steam?
EA_Poppy
Community Manager
1 year ago
@edym122, yes, if there are issues with your subscription on Steam, you'd need to reach out to Steam support directly.