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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: "Hold up! You're double-subscribed"

Hey there @john_bron_tron,

If you're seeing this pop-up after you've cancelled your membership, I'd recommend you get in contact with the live support team so they can review your account and billing details to be sure your membership has been fully cancelled- we aren't able to look into any membership details here on the forums with you since we don't have access to your account detials.

You can contact live support from the help site here so they can look into this with you and see what's causing this pop-up. 

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