EA_Lanna
Community Manager
Community ManagerRe: how to discontinue ea play
Hi @AJ_3499,
I've added the steps for cancelling your EA Play Subscription under the spoiler tag per platform below.
PC
Spoiler
- Go to your EA Account Settings.
- In the navigation panel on the left-hand side, click on Subscription.
- Next to Membership, click Cancel Membership.
Playstation
Spoiler
- From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
- Select the EA Play membership you want to cancel.
- Select Turn Off Auto-Renewal.
Xbox
Spoiler
- Log in to account.microsoft.com.
- Click Services & subscriptions.
- Click Payment & billing under EA Play.
Keep in mind, if you cancel your membership, you’ll keep your game progress (as long as you don’t manually delete your save files) and all earned Trophies/Achievements. However, you can’t continue playing the games you’ve downloaded unless you buy them or reactivate your membership. When you reactivate your membership or buy the games, you can pick up right where you left off the next time you play.
Once you cancel your membership, you will keep your membership benefits until the end of your membership period.
- EA_Lanna
