Re: I have a recurring 99 cent intro month payment
If you have an active subscription to EA Play then it will attempt to take payment each month and if you don't have an active payment method available then it would produce the same email/message you're getting.
If you have signed up to a free subscription in the past then it will also attempt to charge you after the free trial month unless you cancel it.
You should be able to check to see if you have any active subscriptions here: https://myaccount.ea.com/cp-ui/subscription/index
It should be under EA Play once logged in.
If you're on console then you would have to do it via your console platform I believe.
If you have no subscriptions what so ever then make sure it is referring to the correct EA account.
Alternatively you can contact an EA adviser and have this all checked out.
You can contact an EA adviser here: https://help.ea.com/en/contact-us/
