EA_QueenBee
Community Manager
Community ManagerRe: My account was hacked and Wrongfully Transfer banned
Hey @abdullahnoble,
If your account has been compromised, then you'll need to immediately reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
Start a chat if you're able to. Once you've picked your product and platform, I've found that selecting "Manage my account" -> "Hacked account" consistently gives me the option to start a chat. They'll be able to help you re-secure your account. Once that happens, you can reach out to our terms of service team via the webform in the following article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They'll be able to look into the transfer market ban for you.
If your account has been compromised, then you'll need to immediately reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
Start a chat if you're able to. Once you've picked your product and platform, I've found that selecting "Manage my account" -> "Hacked account" consistently gives me the option to start a chat. They'll be able to help you re-secure your account. Once that happens, you can reach out to our terms of service team via the webform in the following article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They'll be able to look into the transfer market ban for you.
