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Fon777a's avatar
Fon777a
3 years ago

Re: My EA app doesn't detect that I have Xbox game pass after I link my account.

@iluminatethesky No, I have Xbox Game Pass for PC, and as it says in the article, it includes EA Play for PC.

2 Replies

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    3 years ago

    @Fon777a 

    My bad, sorry about that, I assumed you were playing on Console and trying to access on PC.

    Have you made sure that you connected the correct Account? 

    I would recommend reaching out to Support, as we do not have access to personal account information here. They will be able to look into your Account and see if there were any hiccups in the process.

    https://help.ea.com/en/contact-us/

    Let us know if you're able to get this resolved.

    Thanks 🙂

    - iluminate 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Did you get this sorted @Fon777a?

    Generally if you have Game Pass Ultimate and EA Play is not showing in the app then it points to having multiple EA accounts and simply being logged into a secondary one.


    Darko

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