Forum Discussion

Community Manager

Re: Payment method issue

Hi there,

I'm sorry to hear you're having trouble with your payment method. Please have a look at the following article for possible troubleshooting steps: Troubleshooting payment issues in the EA app

I hope this helps!

2 Replies

TurkishDelight3
2 years ago
@EA_cuervo I went through the troubleshooting steps one by one. But it didn't help me solve my problem. I'm still having the same problem adding payment method.
EA_cuervo
Community Manager
2 years ago
Hi @TurkishDelight3,

If the steps in the article didn't resolve the issue, please contact EA Help Support so they can take a look at your account as we're unable to assist with account or billing issues on AHQ.

Thanks!

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