Re: Unable to log into my account

@epodavidbudd 

Try these steps: 

1. Update Chrome
2. Clear Chrome cache
3. Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
4. Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If the issue persists after those steps, you can contact us as below to manually cancel your subscription.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.