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CloudyElk's avatar
CloudyElk
4 years ago

Re: Verification code goes to hotmail instead of outlook

The primary email is set as the outlook account, as shown on the settings page, and I even type out the outlook part and it still sends it to hotmail

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @CloudyElk for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

  • CloudyElk's avatar
    CloudyElk
    4 years ago

    Thank you for your help, I am able to log in, just it is a little tedious.

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