Re: Why have I been charged twice for EA Play?
I spent an hour with the online help people. The result - Charged twice, refunded once and my account terminated by EA. So still out of pocket to the tune of NZ$40. Told that the original charge was for a cancelled account, but because no account is tagged to the payment its impossible to get a refund. Surely if no account is tagged, then it should be impossible to take a payment. Support guy said this is only the second time this has happened on his watch, and to dispute the payment with bank. I pay by Paypal, so have passed onto them, they have more presence than me.