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RealmofPresley's avatar
RealmofPresley
5 years ago
Solved

Why have I been charged twice for EA Play?

My subscription renewed on 27 July, and then when Origin Access changed to EA Play I was charged again (19 August NZ time). What the hell is going on? It's also nearly impossible to get a servi...
pc
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey all, for account and billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all, for account and billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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