I had the same issue. Luckily if you have access to your xbox live account email and password there's still hope. Go to the https://help.ea.com/en/ and click LOG IN. You'll find underneath the password bar an Xbox login link. Then it should allow you to access the account. I fixed mine by doing this after support refused to help me as well. Pretty frustrating.
How does logging in like that help?
Because then you can unlink your Xbox account from the EA account that you don't regularly access without needing login info for the EA account. Then go to your EA account and link your Xbox account.
Ahh ok, that won't work in my situation. The EA account my Xbox account has been linked to is not verified which means to do anything it has to be verified first and to do that I need a code that it emails to the email address that is not mine.
At least I assume the reason no un-link button shows up is because the account is not verified.
Thank you for the suggestion though.
Have the same issue! Any solution?
