Forum Discussion

winterlove08's avatar
9 months ago

Request for ea play pro refund

I talked to an agent called Laiba yesterday. she said that I should recontact after 24 hours for the ea play pro refund. but today when I tried to cantact. there is no option to chat with anyone. not even n option to email anyone.. 24 hours already passed. and I only want to refund ea play pro which is useless to me. 

2 Replies

  • I cannot even contact anyone for a refund.. so is this actively stealing someones money??

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @winterlove08 

    Try the following. Not all options have a chat.

    • Select the Games Support tab
    • Select EA App or EA account
    • Select See all help topics
    • Select one of the account issues like I cannot log in
    • You may get a pop-up that says login and get faster help
    • Select Continue without logging in
    • This should give you the chat/email option

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