Forum Discussion

3 years ago

Solved

"Something went wrong" error when trying to EA PLay subscription

Hi, I get a "Something went wrong" error when ordering an EA Play subscription in the PlayStation store. I have already ordered other games in the PlayStation store successfully, so I am wondering w...

console

EA_Darko
3 years ago
Hey @madnik7 for issues with billing on the PSN store you will need to speak with PSN support.

Darko

EA_Darko

Community Manager

3 years ago

Hey @madnik7 for issues with billing on the PSN store you will need to speak with PSN support.

Darko

madnik7

3 years ago

I discovered that having only a PayPal account or sufficient funds in your wallet alone does not work for EA Play subscription. However, I found that adding a credit card to my account resolved the issue and allowed the transaction to go through successfully.

EA_Darko
Community Manager
3 years ago
In order to be an EA Play member you will need an active credit card on the account @madnik7.

Darko
- Hun-GrrrTR5
  New Novice
  3 years ago
  Hey @EA_Darko I have the same issue but unfortunately my credit card is not allowed
  - EA_Darko
    Community Manager
    3 years ago
    No need to post on multiple threads @Hun-GrrrTR5 as we consider this spam.
    
    Darko