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madnik7's avatar
madnik7
3 years ago
Solved

"Something went wrong" error when trying to EA PLay subscription

Hi, I get a "Something went wrong" error when ordering an EA Play subscription in the PlayStation store. I have already ordered other games in the PlayStation store successfully, so I am wondering w...
console
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    Hey @madnik7 for issues with billing on the PSN store you will need to speak with PSN support.

    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @madnik7 for issues with billing on the PSN store you will need to speak with PSN support.

Darko 

madnik7's avatar
madnik7
3 years ago

I discovered that having only a PayPal account or sufficient funds in your wallet alone does not work for EA Play subscription. However, I found that adding a credit card to my account resolved the issue and allowed the transaction to go through successfully.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    In order to be an EA Play member you will need an active credit card on the account @madnik7.

    Darko 

    • Hun-GrrrTR5's avatar
      Hun-GrrrTR5
      3 years ago

      Hey @EA_Darko I have the same issue but unfortunately my credit card is not allowed 

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        3 years ago

        No need to post on multiple threads @Hun-GrrrTR5 as we consider this spam.


        Darko

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