Forum Discussion

skychaelin's avatar
5 years ago
Solved

Steam copies of games greyed out in Origin

For several months now a few steam copies of games I also had on Origin became unplayable and are greyed out on Origin. Even though I have Battlefield 4, Battlefield 3 and Need for Speed Rivals installed on Steam, Origin thinks they are uninstalled and are greyed out and I can't do anything about it. I don't know if they merged my copies of both games on Origin/Steam or something but ever since I tried uninstalling my Origin copies so I could leave the Steam ones installed it seems to have screwed up my games ☹️ I have tried uninstalling/reinstalling Origin and the games multiple times and nothing seems to work

  • Hey @skychaelin for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @skychaelin for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 13 seconds ago
3,668 Posts