Forum Discussion

1 year ago

Survivor not available for download as EA Pass/GamePass on Xbox One

All the support sites at EA says that SW: Survivor is available for Xbox One as part of Game Pass Ultimate, but I can’t start the download to my Xbox One. The XB1 edition of the game is available for...

console

EA_Leeuw

Community Manager

1 year ago

@Haon_the_Great Hi,

Which region/country are you located in if I may ask? Because for example if I open the UK page, it is correctly included with EA Play via XGPU: https://www.xbox.com/en-GB/games/store/star-wars-jedi-survivor/9pgc82v0dxfs.

Thanks.

Haon_the_Great
1 year ago
USA. But, that's the X/S version link. The XB1 version link for GB is also "buy" only.
GB XB1 Version:
Buy STAR WARS Jedi: Survivor™ Xbox One | Xbox
Here's the link to the USA XB1 version:
Buy STAR WARS Jedi: Survivor™ Xbox One | Xbox
It doesn't say "install to," it simply says "buy."
Contrast that with the X/S version:
STAR WARS Jedi: Survivor™ | Xbox
Which on my end says "install to," and I can pick an Xbox... but because I own an XB1, the install fails.
Thanks for responding and for the help!
- EA_Leeuw
  Community Manager
  1 year ago
  @Haon_the_Great right, I see what you mean now. Thanks.
  
  In this case, it indeed looks like the Gen 4 (Xbox One family and PS4 family) console version of the game isn't included in the EA Play Play List at the moment, but only the current Gen (Xbox Series and PS5 family) version of the game.
  
  I'll pass on the feedback about wanting to have the Gen 4 version of the game included in the EA Play Play List. Thank you. 🙂
  - Haon_the_Great
    1 year ago
    Appreciate you passing it along! Being able to play games on legacy hardware should be huge for EA Play; really opens up doors to the dearth of customers who still only have older consoles. Hopefully EA agrees and makes a change!