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Noyo_Toys's avatar
Noyo_Toys
New Rookie
2 years ago
Solved

The Sims™ 4 Digital Deluxe EA Play

  Hi, i didnt want to create a new topic, my issue - quesiton is similar: I signed up - paid for EA Play, have currently The Sims 4 Limited edition - dvd version installed. I see my game as "EA Play edition, but dont have "Up All Night" content. (Social events, drinks and stuff) What im missing? Thanks in advance.

CM Edit: Split from older post. 

  • Hey there @Noyo_Toys,

    If Up All Night, or the other Limited Edition content isn't available for you in your EA app library to access and play, we'll need the live support team to look over your account and see what's causing this- here on AHQ we don't have access to your specific account details to investigate into this with you. 

    Please reach out to live support from the help site here so they can review your entitlements for Up All Night and the rest of your Limited Edition content- I'd also recommend attaching this AHQ conversation when you reach out there so the team does have something further to reference. If you have any issues reaching live support, you can let me know. 

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there @Noyo_Toys,

    If Up All Night, or the other Limited Edition content isn't available for you in your EA app library to access and play, we'll need the live support team to look over your account and see what's causing this- here on AHQ we don't have access to your specific account details to investigate into this with you. 

    Please reach out to live support from the help site here so they can review your entitlements for Up All Night and the rest of your Limited Edition content- I'd also recommend attaching this AHQ conversation when you reach out there so the team does have something further to reference. If you have any issues reaching live support, you can let me know. 

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