There’s an EA account on my PlayStation that isn’t mine and I don’t have access to it and I’d like help removing it because I haven’t been able to play Alex with my friends I I’d like to connect this account to my PlayStation please contact me if you can help me
Hi there, @AbnormalDefect
I'm sorry, but we're not able to help with account issues through Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!
Community ManagerHi there, @AbnormalDefect
I'm sorry, but we're not able to help with account issues through Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!
Community ManagerHow didn't it work? You should be able to choose your game, platform and issue and then be presented with contact options.
I can’t get into the EA account that’s logged in on my PlayStation it’s not mine and I want it gone the only solution they give me is to log in on the EA website and log out of the PlayStation from there they say if that doesn’t work to try the email but the email doesn’t work I contacted them and this is what they said
Community ManagerJust log in to the account that works and answer the questions that are being sent to you. The advisor can look up the account that you don't have access to and go through verification.
