Forum Discussion

adamt93664's avatar
adamt93664
Newcomer
8 days ago

Unable to connect to ea play

Hi evertime I've tried to play ufc 5 online it just tells me to reset my password word which I have done 4 times and I have tried unblinking my account and when I try to link it again it just comes up with its already linked to an account and won't let me link any help would be greatly appreciated. the pic shows the exact message it's telling me

 

1 Reply

Sort By
Replies have been turned off for this discussion
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey there, 

    You will need to contact EA Help Support to get assistance with your account: How to get help with your EA Account

    1. Log in to your EA Account.
    2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
    3. Select Chat with us or Start chat.
    4. Fill in the contact form with your:
      • first name
      • last name
      • e-mail
      • platform
      • subject (a short description of your issue)
      • attachments (e.g. screenshots, documents, links).
    5. Select Send.
    6. A chat window will open when you’re transferred to an advisor.

    Let us know if you have any further questions,

     

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,255 PostsLatest Activity: 6 months ago