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adamt93664's avatar
adamt93664
Newcomer
6 months ago

Unable to connect to ea play

Hi evertime I've tried to play ufc 5 online it just tells me to reset my password word which I have done 4 times and I have tried unblinking my account and when I try to link it again it just comes u...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Hey there, 

You will need to contact EA Help Support to get assistance with your account: How to get help with your EA Account

  1. Log in to your EA Account.
  2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
  3. Select Chat with us or Start chat.
  4. Fill in the contact form with your:
    • first name
    • last name
    • e-mail
    • platform
    • subject (a short description of your issue)
    • attachments (e.g. screenshots, documents, links).
  5. Select Send.
  6. A chat window will open when you’re transferred to an advisor.

Let us know if you have any further questions,

 

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