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jacalf100's avatar
2 years ago
Solved

Unable to get support to ask for a refund on a EA play subscription

This is getting frustating, i signed up for a EA play subscription, but regretted it after it took to long to confirm, after I was not able to find any support, I decided to get a refund, which by la...
  • EA_cuervo's avatar
    2 years ago

    Hey there,

    I'm sorry to hear you're having issues to contact contact EA Help Support

    If you're not getting the chat option when trying to contact support, can you please try: 

    1. Go to: https://help.ea.com/en/help-home/
    2. Select the game you need assistance with or EA App
    3. Select "I want to update my EA Account information" 
    4. Scroll down the page to find the "Chat with us" option

    If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

    I hope this helps! 

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