Community ManagerHey @Amyxxz unlinking of an account will result in all in-game progress being lost.
If the progress is important to you then I would recommend that you do not unlink.
Darko
Ok. I appreciate your reply. If I am to keep this account, the problem is, it doesn't actually have a username and password I can use to log into Origin or EA Desktop. The only way I have been able to log into it is through the EA Help page using my xbox account log in. Could you help me to work out how to log into this on PC?
Community ManagerHey @Amyxxz the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
Thanks, unfortunately I have raised 3 tickets so far, all of which have been marked as 'resolved' without someone actually helping me. I will raise another case here, and hopefully can get help.
Hi, can i someone help me why i can't see chat live? after made case.
Community ManagerHey @SkillzisOne is it that the chat is not popping up for you or that you are not seeing the option to start one?
Darko
