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Ok. I appreciate your reply. If I am to keep this account, the problem is, it doesn't actually have a username and password I can use to log into Origin or EA Desktop. The only way I have been able to log into it is through the EA Help page using my xbox account log in. Could you help me to work out how to log into this on PC?
Hey @Amyxxz the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
- 5 years ago
Thanks, unfortunately I have raised 3 tickets so far, all of which have been marked as 'resolved' without someone actually helping me. I will raise another case here, and hopefully can get help.
- EA_Darko5 years ago
Community Manager
Hey @Amyxxz it's best to only make a single case, if you open multiple cases then they will be closed off.
Darko- 5 years ago
Just clarifying, I only made 1 case, which was put to resolved multiple times. I raised it again to resume it. I definitely only had a single case number.
- 5 years ago
Hi, can i someone help me why i can't see chat live? after made case.
- EA_Darko5 years ago
Community Manager
Hey @SkillzisOne is it that the chat is not popping up for you or that you are not seeing the option to start one?
Darko
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