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Amyxxz's avatar
Amyxxz
4 years ago
Solved

Unlink xbox account from EA account, link to another account, and keep saves

I recently got Xbox Gamepass and would like to use EA Play on PC. The Xbox account is linked to an accidental EA account (which is this account here), rather than the normal PC account I use on Origi...
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @Amyxxz unlinking of an account will result in all in-game progress being lost.

    If the progress is important to you then I would recommend that you do not unlink. 


    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Amyxxz the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

SkillzisOne's avatar
SkillzisOne
4 years ago

Hi, can i someone help me why i can't see chat live? after made case.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @SkillzisOne is it that the chat is not popping up for you or that you are not seeing the option to start one?


    Darko 

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