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jakepaige's avatar
jakepaige
4 years ago
Solved

Upgrade from EA play to Pro

So I recently purchased EA play on Steam (annual payment), after doing some research have realized that I would like to upgrade to the pro version, however as I purchased it on steam there doesn't se...
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @jakepaige our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @jakepaige our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

Darko

  • jakepaige's avatar
    jakepaige
    4 years ago

    @EA_Darko Hi Thanks for the reply, I'm not wanting to play on different platforms now, I purchased on steam without knowing about the pro option on origin, I'm wanting to get my money back from the steam purchase as I purchased a year and then upgrade to the pro version on origin instead. Thanks

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @jakepaige you would need to speak with Steam support in relation to any refund.

      Darko 

      • jakepaige's avatar
        jakepaige
        4 years ago

        @EA_Darko ok thank you, hopefully they give me one or I won’t be able to afford the pro version for a year 

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