Forum Discussion

1 year ago

"We had some trouble processing your request"

This is definitely something on EA's side. Every time I try to purchase an EA Play subscription (Doesn't matter which one), it just gives me this generic error and tells me to try again later. My p...

EA_cuervo

Community Manager

1 year ago

Hi there,

I'm sorry to hear you're having trouble purchasing your subscription. You can find some general troubleshooting steps for payment issues on the EA app here: Troubleshooting payment issues in the EA app

If these steps don't fix the problem, please feel free to contact EA Help Support.

Thanks,