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AdamWakeman1's avatar
AdamWakeman1
5 years ago
Solved

Why can’t I login in to my EA Play account on PS4?

I have an EA Play account that I can use perfectly fine on Xbox One. It says both my PSN account and Xbox account are linked to the EA profile. Yet I can only purchase a subscription on PS4 with no o...
console
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @AdamWakeman1, 

    EA Play memberships don't transfer between Xbox and PlayStation. Since all the billing/account systems are separate, the membership does not carry over. You would have to have a separate membership active on PlayStation if you wanted to use it on that platform, I'm afraid. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @AdamWakeman1, 

EA Play memberships don't transfer between Xbox and PlayStation. Since all the billing/account systems are separate, the membership does not carry over. You would have to have a separate membership active on PlayStation if you wanted to use it on that platform, I'm afraid. 

/Kent

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