Solved
Why is EA not sending verification code to update account security info?
I am attempting to update my account security information because I feel I have been hacked but EA is not responding to my inquires. Instead, EA keeps closing my cases with no support at all. I am as...
- Hey @MrWolf707,
We're unfortunately not able to help with account or security issues on the forums, but I recommend contacting our live support via chat or phone to see if you have better luck getting the support you need to update your account's security there:
https://help.ea.com/en/contact-us/
If you don't see an option to open a chat, try choosing different options to see if it pops up then. If that also doesn't work, try reaching out to our social team over on Twitter, hopefully they'll be able to help you:
https://twitter.com/EAHelp
