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steam7651's avatar
10 months ago
Solved

Won't let me buy ea play

Hello, I made a thread previously but I found out that what I thought works does, so I go to buy ea play for 1 month but it won't let me? I have bought ea play before for 1 month and i cancelled the auto renew, I do also already own some ea games on steam like mass effect legendary edition. 

  • Hi @steam7651,

    As you're trying to purchase EA Play through Steam, we can't see exactly what's blocking the purchase. The fact that you own one of the games that are included in EA Play shouldn't prevent you from buying a new subscription. Since this purchase goes through Steam, I suggest that you contact Steam support to check if everything is ok on your account. Another alternative would be to purchase it directly on the EA app, but you will need to use the EA app to launch your games as they will not show up in your Steam Library. 

    I hope this helps,

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi @steam7651,

    As you're trying to purchase EA Play through Steam, we can't see exactly what's blocking the purchase. The fact that you own one of the games that are included in EA Play shouldn't prevent you from buying a new subscription. Since this purchase goes through Steam, I suggest that you contact Steam support to check if everything is ok on your account. Another alternative would be to purchase it directly on the EA app, but you will need to use the EA app to launch your games as they will not show up in your Steam Library. 

    I hope this helps,

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