Xbox Game Pass not linking to EA Play
I have Game Pass ultimate and when I press play on the Xbox app, the EA Play application opens then says I have to pay for EA Play. I signed into EA Play through the Xbox login and it does not show a...
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerI am sorry to hear you are experiencing trouble with your account. It appears that your Xbox account might be already linked to another account. To assist you further, I recommend contacting our support team through our website, as we are unable to access your account details on this public forum.
To create a new case and initiate a chat, please follow these steps:
- Visit our website the EA Help homepage and type 'EA App
- Select See all help topics.
- Select the Manage my account category.
- Select I need help logging in to my EA Account on Xbox.
- Under the heading 'Still need help', the available contact options should appear
- Initiate a chat with one of our support representatives.
Our support team will be able to assess your account situation and work towards finding a suitable solution.
