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jazza730's avatar
jazza730
Traveler
15 days ago

You are not eligible to play this game/dont own this game

Was told by support to open a discussion as they couldn’t help. Have EA Play yet wont let me Download and Install F1 25. Or Add to Library  Did everything EA asked. Clear Cache. Repair. Reinstallin...
pc
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 days ago

Hey there, I'm really sorry to hear about that. 

Could you please let us know which troubleshooting steps you've tried so far, so we don't ask you to repeat them? Also, are you able to download other games through your EA Play subscription? 

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