Your Xbox and EA Accounts don't match
Hello everyone, i just open this post as a last aproach to fix this. I have the gamepass and EA play and i cant play Battlefield hardline and some other battlefield game. I download the game...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @sirdrinkal0t have you checked to ensure that the EA account you are using is the one linked to your Xbox account?
Darko
Well i even can login with the Xbox/microsoft option on the EA Play app and i see my old games.
The only thing that is weird is that when i logged in normaly by E-Mail it wanted me to verify my E-Mail, but i dont get this E-Mail.
BUT if i go to my EA account where the correct E-Mail is already verified and i try to redo the process, i get the first E-Mail to edit my profile (and the code gets accepted), but i dont get the next one.
Something is weird.
But i made sure that my Xbox Live account is connected (since years) with this EA account.
So the only odd thing right now is why i dont get some verification E-Mails, while it definitely is not the wrong E-Mail either.
HELP! :D- EA_Darko
Hey @sirdrinkal0t for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product EA app
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat
Darko
