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Im_Opxl's avatar
Im_Opxl
Rising Novice
7 months ago

Issue With Most Recent 2/21-2/28 survey

I was selected to complete the 2/21-2/28 survey for a free game, and while attempting to complete the survey on my phone it just opened up a page stating that the page had expired and to try again. Upon trying to access the survey again, I am getting the following page and am unable to progress in any way. This has been confirmed to have happened in incognito mode (no cache) and on my computer as well, each results in the same page. Please provide assistance so that I can complete this before the deadline.

technical issues

36 Replies

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  • Mojling's avatar
    Mojling
    Seasoned Novice
    7 months ago

    Got invited to the remote survey, when i log in to complete its not there. Cant complete something that doesnt exist. Am i going to be able to do this? Just my luck. No free game for me.

  • deme169's avatar
    deme169
    Seasoned Newcomer
    7 months ago

    Not yet. I encountered a strange problem with receiving a game code for Madden 26 for the PS5 and didn't get the game code in my email. Hopefully one of the staff from EA support will resolve this issue. Thanks for informing me about that.

  • GerberMalinowy's avatar
    GerberMalinowy
    Seasoned Newcomer
    7 months ago

    I didn't get my code for the game that i've chosen. When i can expect getting it?

  • Im_Opxl's avatar
    Im_Opxl
    Rising Novice
    7 months ago

    After spamming refresh this has resolved itself after about an hour

  • Marko57946's avatar
    Marko57946
    Seasoned Novice
    7 months ago

    Hello!

    I signed for remote survey playtest and didn't get a game code.

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