Forum Discussion

Buldi14's avatar
2 years ago
Solved

Alfa Romeo x Boogie Livery not received

Product: F1 23
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
Summarize your bug I completed the Scenario challenge (twice), and haven’t received the Alfa Romeo x Boogie Art livery. My result is on the leaderboard, but it looks like I haven’t even played the challenge (still has that green gradient).
What is your 16 digit Report Code? CRRJ-SXVJ-DADE-GSJG
Can you please provide the name of your current internet service provider? DIGI
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? In F1 World, in the Play menu option, in the “solo & multiplayer events”, the solo group has the “Scenario” event, where you can see under the “objective rewards” that it has the Alfa Romeo x Boogie Livery. After you complete the event, you don’t receive this livery, just other rewards.
What happens when the bug occurs? After you complete the event, you don’t receive the Alfa Romeo x Boogie livery, just other rewards.
What do you expect to see? After I complete the Scenario event, I would like to receive the Alfa Romeo x Boogie Livery, and have it in my liveries inventory.

Long story short, after I completed the Scenario event twice, I still haven’t received the Alfa Romeo x Boogie Livery, which is the promotional reward for the event. 

  • Buldi14's avatar
    Buldi14
    2 years ago

    I’ve received them, check your in game mail, you should be able to claim them

10 Replies

  • @Buldi14I also have this bug, I've completed the race in several possible situations, ai at most, without assistance, fastest time in the race, I came in first and nothing!!! I've done this race many times
    !!!!!!!

  • I have the same problem + everytime I complete the challenge I get 0 points rewarded although it says that I’ve passed the challenge… I don’t know how to fix it….

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @saggittarriuss @Buldi14 @Luiso1996LR @DRudd13 @imyagoo1 

    IMO this is a technical issue, not a bug or even a topic for GD or suggestion as it should be clear when the achievement is completed whether or not the reward is applied immediately or not.

    I know for some they will probably not receive their reward when the event ends given past community posts, so leaving here until I get clarification.

    @EA_Groguet 

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @SteveJackson 

    Thanks for tagging me, I am going to escalate this and get as much info as I can for you.

    -Groguet

  • Hiya, iv done both of the challenges for the perez helmet and the red bull items but known of them are showing up is anyone else's having the same problem.

  •  i have the same problem! Im not recived alfa romeo livery, and both reward on scenrain in this week

  • Buldi14's avatar
    Buldi14
    2 years ago

    I’ve received them, check your in game mail, you should be able to claim them

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