Asetek La Prima Wheel not working

Question

Product: F1 23Platform:Steam-PCPlease specify your platform model. PCSummarize your bug My wheel (Asetek La Prima) is not recognized by the game. The buttons work, but the actual turning of the wheel cannot be mapped to turn left and right, thus doesn't work. Also, each time I start the game it tells me that I have never setup my controls and makes me redo them, which is really irritating. What is your 16 digit Report Code? ABTD-BCEX-TXMG-ABVECan you please provide the name of your current internet service provider? Google FiberWhich area is the bug/glitch in? Single PlayerSteps: How can we find the bug ourselves? Plug in wheel. Start game. Go to options/controls. Press F3 to test controls. Turn wheel...nothing.What happens when the bug occurs? You cannot steer your car.What do you expect to see? Input registered from turning my wheel and the car being able to be turned with the wheel. ‌Nothing to add.&nbsp; Asetek La Prima wheel doesn't work.&nbsp; It works fine with other games (iRacing, ACC, RaceRoom, AMS2).

ea_barry · Answer

@vivatoddfoolery&nbsp;

Check for any available driver and firmware updates and download then install those.&nbsp;

That wheel is not on the compatibility list but you may be able to get it to work.

Compatibility list:&nbsp;https://answers.ea.com/t5/General-Discussion/F1-23-Supported-Wheels-amp-VR-Headsets/td-p/12662276

Thanks.

vivatoddfoolery · Answer

Thanks for the response.&nbsp; I did get an email back from asetek with instructions on how to get it working, and now I can confirm that it does work if you want to add it to your supported list.&nbsp; Thanks!

stevejackson · Answer

@vivatoddfoolery&nbsp;wrote:Thanks for the response.&nbsp; I did get an email back from asetek with instructions on how to get it working, and now I can confirm that it does work if you want to add it to your supported list.&nbsp; Thanks!Handier if you can post to where you managed to update from?Beginning here?&nbsp;https://www.asetek.com/simsports/racehub/And here?&nbsp;https://www.asetek.com/simsports/knowledge-base-category/f-a-q-troubleshooting/Unless there was anything specific in the email from support?

stevejackson · Answer

@EA_Barry&nbsp;wrote:@vivatoddfoolery&nbsp;Check for any available driver and firmware updates and download then install those.&nbsp;That wheel is not on the compatibility list but you may be able to get it to work.Compatibility list:&nbsp;https://answers.ea.com/t5/General-Discussion/F1-23-Supported-Wheels-amp-VR-Headsets/td-p/12662276Thanks.Asetek do claim compatibility with 'F1 series' as a DirectInput device. Links above will show.

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Asetek La Prima Wheel not working

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