Can't access the Grand Prix mode.

Question

Product: F1 23Platform:PCPlease specify your platform model. PCSummarize your bug Can't access the Grand Prix mode. Whenever I enter Grand Prix menu I get stuck in a grey screen. The music keeps playing but I can't do anything. Can't go back either and have to Alt+F4 the game. What is your 16 digit Report Code? RGTC-DKPK-SABV-TMDECan you please provide the name of your current internet service provider?Which area is the bug/glitch in? Single PlayerSteps: How can we find the bug ourselves? Go into the Grand Prix mode.What happens when the bug occurs? I get stuck on a screen that doesn't load properly it seems.What do you expect to see? Track and car selections.‌Can't access the Grand Prix mode.Whenever I enter Grand Prix menu I get stuck in a grey screen.The music keeps playing but I can't do anything. Can't go back either and have to Alt+F4 the game.

ea_barry · Answer

@ArcaniaDante_x&nbsp;

Please try the following:&nbsp;

Steam: Verify files -&nbsp;https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair

Additional PC steps:

Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files:&nbsp;http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game:&nbsp;http://support.microsoft.com/kb/929135&nbsp;or&nbsp;http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

f1ac · Answer

Getting the same thing, have tried all the reccomended steps but no difference. Using most of my 5 hours trying to fix it...

inoiz · Answer

Exact same issue for me on my Early access on steam. Are all of you on Steam Early access as well? Or is this an issue on EA too?

arcaniadante_x · Answer

Repairing the files does nothing. Issue persists.&nbsp;

arcaniadante_x · Answer

@iNoiz I'm on EA App.

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Can't access the Grand Prix mode.

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