2 years ago
Community GP Bug?
Hi, I recently drove the weekly Community Grand Prix in Canada and I won. But in the End my Race a notification popped up: "error - error sending results. the results were invalid" So do I und...
Product: F1 23
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Summarize your bug Community Grand Prix - lost all progress due to whole lobby being disconnected after the race was completed. I completed Practice and Qualification on Friday 16th, had a leaderboard position of 94th. Was only able to do the Race late on Sunday, I tried to join the 9pm (UK time) race but got disconnected from the lobby. Tried again at 10pm (last race time in the UK) and got in, completed the race. Just before going to the podium / race results etc, the lobby disconnected everyone. I could see others leaving the lobby, and then I got kicked out. It came up saying race results are invalid if you leave (I had no choice!), now I have no position on the leaderboard at all. I would have likely got elite or the next tier down at least, instead I now have nothing. This was NOT a disconnection from my side, everyone in the lobby got kicked out at the same time after the race had finished.
What is your 16 digit Report Code? XPEC-RJAP-VEAG-GDJG
Can you please provide the name of your current internet service provider? PlusNet
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? The event has closed so not sure this is now possible to re-create.
What happens when the bug occurs? All my progress towards the Community Race Event were lost, so I now have no leaderboard position at all.
What do you expect to see? I expected my race result to be valid and have a leaderboard position, and therefore get the relevant rewards for doing this event.
Community Grand Prix - lost all progress due to whole lobby being disconnected after the race was completed.
I completed Practice and Qualification on Friday 16th, had a leaderboard position of 94th.
Was only able to do the Race late on Sunday, I tried to join the 9pm (UK time) race but got disconnected from the lobby.
Tried again at 10pm (last race time in the UK) and got in, completed the race. Just before going to the podium / race results etc, the lobby disconnected everyone. I could see others leaving the lobby, and then I got kicked out. It came up saying race results are invalid if you leave (I had no choice!), now I have no position on the leaderboard at all.
I would have likely got elite or the next tier down at least, instead I now have nothing.
This was NOT a disconnection from my side, everyone in the lobby got kicked out at the same time after the race had finished.
Hey everyone,
We have passed this to the team to take a look at it.
Thanks for all your reports!
-rephii