Forum Discussion

Goldy7135's avatar
2 years ago

Corrupt Save Data After Update.

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug Corrupt Save Data After Update.
What is your 16 digit Report Code? 6522DF69-2144DF1C
Can you please provide the name of your current internet service provider? Spectrum
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? The Game wont even get past start without creating a new account which I wont do.
What happens when the bug occurs? As stated above.
What do you expect to see? The game launch with my account and progress.

The Game wont even get past start without creating a new account which I wont do. How have they not figured out the fix for this yet? Ive seen it happen on console and pc. I spent 45 hours grinding to no lose everything. How can some of this data not be linked to my EA account?

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Goldy7135 

    Unfortunately, a corrupt game save is pretty much impossible to fix. 

    You will need to choose one of the options presented.

    Thanks.

  • @EA_Barry  Unbelievable, its 2023 over  a decade this game series has been known to do this all the way back to F1 2010. Your telling me there is no way possible to retrieve this save data? No back up stored through the servers, nothing connected to my EA account? I could care less about my career progression but my podium pass or f1 world upgrades that I spent money and time on is just gone? Ill make sure to tell my Tens of thousands of followers how EA has handled this. Ill also never purchase another game from EA. After 20 years supporting your business' I'm very disappointed. I know this isn't personally your fault, but your company wont be happy with the negative attention your about to receive. 

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