Product: F1 23
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
Summarize your bug Hello I am on PS5 and whenever I have crossplay enabled and try to search for a multiplayer race I get error code PP65539. Matchmaking works again whenever I have crossplay off, but the issue is that this limits the player base for me and most of the time the lobbies are empty. I can’t play with any friends from PC or any other platform. Other EA titles like FIFA work fine with crossplay. It seems like I’m only having this issue with F1 23. A solution to this problem would be greatly appreciated
What is your 16 digit Report Code? KTEV-DXAM-JRGR-SHEG
Can you please provide the name of your current internet service provider? WE Egypt
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Whenever crossplay is enabled and whenever you’re searching for a lobby
What happens when the bug occurs? The matchmaking gets cancelled and the error pops up
What do you expect to see? I expect the matchmaking to work and connect me to a crossplay lobby.
This error is not allowing me to play multiplayer with crossplay enabled