F1 23 Crashes constantly

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@KvoDani wrote:

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug F1 23 crashes constantly, even though PC easily runs other non-ea games.
What is your 16 digit Report Code?
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? I have no Idea. The problem was present for a couple of days. Reinstalled Windows 11 22H2 and the game worked well, but after installing a couple of other apps it stopped working. (Steam, Apple Music, iCloud)
What happens when the bug occurs? The game doesn't even launch most of the time. Generally I click play in the EA app and I choose to run F1 23 normally (not in VR). There is a loading icon next to the cursor, the game windows appears, but I only see a black image, and the game crashes.
What do you expect to see? I expect for the game to load without a problem

‌

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug F1 23 crashes constantly, even though PC easily runs other non-ea games.
What is your 16 digit Report Code?
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? I have no Idea. The problem was present for a couple of days. Reinstalled Windows 11 22H2 and the game worked well, but after installing a couple of other apps it stopped working. (Steam, Apple Music, iCloud)
What happens when the bug occurs? The game doesn't even launch most of the time. Generally I click play in the EA app and I choose to run F1 23 normally (not in VR). There is a loading icon next to the cursor, the game windows appears, but I only see a black image, and the game crashes.
What do you expect to see? I expect for the game to load without a problem

‌

Hi!

I have this weird issue, where I can play any game on PC except ones made by EA because they keep crashing. (Games like CS:GO, R6, metro exodus, 2K23, World of Tanks, Rocket League, Spider-man: Miles Morales, Fortnite, Minecraft w/ shaders, all run flawlessly)

I subscribed to EA PlayPro to play FIFA 23 and F1 23, but they all crash, and after trying all kinds of methods I can't find any solution.

Crashing happens in a couple of different ways:

1. I launch the game, and nothing happens and I get dropped back into the EA app

2. I get to the title screen, but as soon as I try to continue it crashes.

3. I can somewhat play the game, but after I finish the race or qualifying lap, the game crashes.

What I've tried:

• Clear EA app cache (no change)

• Repair and Reinstall games (sometimes I could get the game running for a couple of minutes)

• reinstall EA app

• Tried playing F1 23 through Steam, (EA Play), but got similar results

• Run EA as administrator (no change)
• reinstall Windows (it worked perfectly at first, but after a couple of hours it doesn't work anymore)

Also, weirdly: whenever I start the game with a PS5 controller w/ USB-C cable, the games crash more often than not, but when I plug in the controller after clicking launch I can get further. For some reason F1 22 crashes less frequently than F1 23.

Specs shouldn't be a problem, all games default to high at 1080p

Asus Zephyrus G14

Ryzen 7 4800HS

RTX 2060 max-q (65W), driver 536.40 => release date: 06/29/2023)

Windows 11 22H2

 

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Please add a dxdiag, thanks. The exact model of your laptop is important.

Running anything as admin that doesn't require elevation never solved a problem, ever.

File attached below